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Director of Product Management – Global Excel
1 week ago
The Director of Product Management will be responsible for developing and maintaining the strategic vision and roadmap for our Canadian travel insurance operational product portfolio.
Responsibilities
- Develop and maintain the strategic vision and roadmap for the Canadian travel insurance operational product portfolio, aligned with company objectives and market trends;
- Conduct research to identify market trends, regulatory requirements, and emerging technologies to position the organization as a leader in the travel insurance industry;
- Act as the Product Management leader in a SAFe Agile environment, collaborating closely with Agile Release Trains, business stakeholders, and technology teams;
- Lead cross-functional teams to design, build, and launch new products; enhance digital experiences to improve customer engagement and operational efficiency;
- Lead and develop a high-performing product management team, fostering a culture of innovation, agility, and continuous improvement;
- Partner with Account Management, Business Development, Marketing, Operations, Canadian Strategic Initiatives, and Customer Experience teams to ensure successful product launches and ongoing support;
- Ensure all products comply with regulatory and legal requirements across various markets;
- Monitor product performance, analyze key metrics, and drive improvements to meet business objectives.
Requirements
- Bachelor's degree in Business, Marketing, Engineering, Computer Science/Technology or a related field; MBA preferred;
- 10+ years of leadership experience in product management, with at least 3 years in the travel insurance, insurance, or financial services industry;
- Excellent communication skills in English and French (French is considered an asset); English will be used in particular to carry out daily follow-ups with other departments in our various offices, whether in Ontario, or elsewhere;
- Strong understanding of insurance products, operations, distribution channels, and regulatory considerations;
- Experience operating in a SAFe Agile environment; SAFe Product Owner/Product Manager (POPM) certification is an asset;
- Excellent analytical, strategic thinking, influence, decision-making and problem-solving skills;
- Innovation and continuous improvement mindset.
