Food Service Supervisor: Establishing Exceptional Customer Experiences

3 weeks ago


Duncan, Canada Edo Japan Full time
Job Summary

We are seeking a Food Service Supervisor to join our team at Edo Japan. As a key member of our food service staff, you will be responsible for ensuring that our customers receive exceptional dining experiences.

About the Role

This is a permanent full-time opportunity working 30 to 40 hours per week. We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.

Responsibilities
  • Establish methods to meet work schedules and ensure efficient service delivery.
  • Supervise and coordinate activities of staff who prepare and portion food, maintaining high standards of quality and safety.
  • Train staff in job duties, sanitation procedures, and customer service expectations.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and ensuring adequate stock levels.
  • Monitor and maintain records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
  • Prepare and submit reports on sales, inventory, and employee performance, enabling data-driven decision-making.
Qualifications and Skills
  • 1-2 years of experience in a similar role, preferably in the fast-food industry.
  • Degree or equivalent experience required.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Familiarity with cash handling procedures and Point of Sale (POS) systems an asset.
Work Environment

This role requires standing for extended periods, lifting up to 25 pounds, and performing physical tasks as needed. You must be able to adapt to changing priorities and deadlines, while maintaining a positive attitude and a focus on delivering excellent customer service.

Benefits and Perks

As a valued member of our team, you can expect:

  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, allowing you to recharge and enjoy your free time.
  • Ongoing training and development opportunities to enhance your skills and career prospects.


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