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Store Leadership

1 week ago

Newmarket, Ontario, Canada H&M group Full time

About the Role

As a Store Manager at H&M group, you will be responsible for driving business results and leading a high-performing team to deliver exceptional customer experiences. Your primary goal is to ensure that every customer interaction is positive and engaging, while maintaining a deep understanding of local market trends and consumer behavior.

A Day in the Life

  • You will oversee all aspects of store operations, including visual merchandising, inventory management, and staff development.
  • Lead by example, promoting a culture of innovation, collaboration, and continuous learning within your team.
  • Analyze sales data and develop strategies to optimize results, working closely with area managers and regional teams to align on commercial objectives.
  • Ensure that all employees are equipped with the skills and knowledge necessary to provide outstanding customer service and meet sales targets.

Fashion & Trend Awareness

  • Stay up-to-date with the latest fashion trends, styles, and influencers, using this knowledge to inform visual merchandising decisions and drive sales.
  • Collaborate with product teams to identify opportunities for growth and improvement, ensuring that store stock reflects current fashion direction.