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Retail Store Manager

1 month ago

Timber River, Canada Allen's Petro Canada & Grocery Full time

Job Summary: We are seeking a highly organized and detail-oriented Retail Store Supervisor to join our team at Allen's Petro Canada & Grocery. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Manage and maintain a high level of customer satisfaction through effective communication and problem-solving skills.
  • Supervise and coordinate the activities of 3-4 team members, providing guidance and support as needed.
  • Order merchandise and authorize returns, ensuring accurate inventory levels and minimizing losses.
  • Establish and maintain work schedules, ensuring adequate coverage and minimizing overtime.
  • Prepare reports on sales volumes, merchandising, and personnel matters, providing insights for business growth and improvement.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Organize and maintain inventory, ensuring accurate stock levels and minimizing waste.

Requirements:

  • Secondary (high) school graduation certificate.
  • Experience in retail or a related field is an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Attention to detail and organizational skills.

Work Environment:

The Retail Store Supervisor will work in a dynamic retail environment, interacting with customers, team members, and management. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer satisfaction and sales growth.