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Merchandising Team Leader

2 months ago

St Thomas, Ontario, Canada eXPD8 Full time
About the Role

We are seeking a highly skilled and experienced Merchandising Team Leader to join our team at eXPD8. As a key member of our field-based retail merchandising team, you will be responsible for supervising and training a team of merchandisers to ensure they deliver excellent service to our clients and meet agreed measures and deadlines.

Key Responsibilities
  • Supervision and Training
    • Support the coordination of the merchandising schedule for merchandisers in your area.
    • Coach and train fellow merchandisers on merchandising principles and the correct processes and procedures to ensure we offer a high-quality service to our clients.
  • Compliance and Standards
    • Act as a compliance champion, holding yourself and your colleagues accountable to deliver the highest standards.
    • Know and stick to the merchandising standards and guidelines, store policies and procedures, and health and safety guidance.
    • Follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.
  • Product Placement and Replenishment
    • Arrange and organize products on shelves and displays to maximize visibility and appeal.
  • Promotional and Point of Sale Setup
    • Set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
  • Strong Communication and Relationship Building
    • Build and maintain good working relationships with in-store colleagues, particularly department and store managers.
    • Provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores.
Requirements
  • Happy to travel across the defined area.
  • A full UK driving license and access to a car that can be used for business purposes is required.
  • Experience of retail merchandising, retail, and/or customer service.
  • Excellent communication and interpersonal skills.
  • Thrive having ownership of your own work within set time frames, using your own initiative to find solutions.
  • Take pride in delivering great standards and service for our clients.
  • Experience supervising, training, or coaching colleagues would be a bonus.
  • Willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so).
  • Confident using a company tablet to download briefs, take photos, and answer questions about your tasks.
About eXPD8

We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. We have a great reputation of delivering exceptional service to ensure our customers succeed in retail.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

On top of that, we offer:

  • Flexible holiday and pay.
  • Immediate access for you and your family to GroceryAid.
  • Access to eXPD8 Rewards, where we offer regular competitions and incentive plans.
  • Access to PAYM8, allowing you to access your wage before your payday.
  • Unlimited refer a friend scheme.
  • Full induction and training provided with access to over 400 learning resources.