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Telecom Business Analyst

2 months ago

Ottawa, Ontario, Canada TV2 Consulting Full time
{"title": "Business Analyst - Telecom Industry", "content": "Overview

We are seeking an experienced Business Analyst to contribute to the successful design, testing, and implementation of voice network solutions. The ideal candidate will have a strong background in analyzing and optimizing telecom solutions, particularly in the toll-free space.

Key Responsibilities
  • Collaborate with the Services Architect and Technical Team Lead to contribute to the overall design of solutions.
  • Work with cross-functional teams to test changes and additions related to the overall design, ensuring alignment with project goals.
  • Troubleshoot and resolve issues that arise during the design and implementation phases.
  • Utilize knowledge of the ConceptWave Toll Free SMS application for provisioning to support solution development.
  • Apply a high-level understanding of the SOMOS 800 database and basic transaction types in your analyses and testing activities.
  • Develop, execute, and document detailed test plans and test cases, ensuring comprehensive coverage and accurate results.
  • Record and analyze results from detailed test cases to validate solution performance and identify areas for improvement.
  • Demonstrate a detailed understanding of the Agnity Communication Application CAS platform and its role in the broader network architecture.
  • Leverage strong knowledge of voice networks and the positioning of the Toll Free solution within the network to inform your analyses and recommendations.
  • Use Microsoft Office Suite to create and manage testing reports, Method of Procedure (MOPs), test cases, and specification documents.
Requirements
  • Proven experience as a Business Analyst, particularly in the telecom or voice network industry.
  • In-depth knowledge of the ConceptWave Toll Free SMS application for provisioning.
  • High-level understanding of SOMOS 800 database and basic transaction types.
  • Proficiency in building and executing detailed test plans and test cases.
  • Detailed understanding of the Agnity Communication Application CAS platform.
  • Strong knowledge of voice networks and the role of Toll Free solutions.
  • Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint, for documentation and reporting.
Additional Skills
  • Excellent problem-solving skills and the ability to troubleshoot and resolve issues effectively.
  • Strong communication skills, with the ability to work collaboratively with technical teams and stakeholders.
  • Detail-oriented with a focus on accuracy and thoroughness in testing and documentation.
Benefits
  • Work hours are Monday - Friday, normal 37.5 hours weeks working onsite up to 5 days a week.
  • Location: Ottawa, ON.
  • Type of job: Temporary Contractor.
  • Length of Contract: 12 months with the possibility of extension.
", "lang_code": "en-US"}