Customer Service Advocate in Courtenay
18 hours ago
We are seeking a Customer Service Advocate to provide exceptional support to our customers in Courtenay. This role involves handling inquiries, resolving issues, and collaborating with the team to improve service processes.
Key Responsibilities:- Respond to customer inquiries via multiple channels.
- Provide product information and resolve complaints in a timely manner.
- Document customer interactions and feedback.
- Collaborate with team members to enhance service quality.
- A high school diploma or equivalent; additional education is beneficial.
- Previous experience in customer service or a related field.
- Strong communication and problem-solving skills.
- Ability to work efficiently in a fast-paced environment.
- Proficiency in customer service software and tools.
- A competitive hourly wage and performance-based bonuses.
- A comprehensive health benefits package.
- Opportunities for career advancement.
- A supportive work environment emphasizing teamwork.
- Employee discounts and perks.
This position offers an estimated annual salary of $44,000 - $55,000, depending on experience, based on industry standards and the local cost of living in Courtenay. If you possess excellent communication skills, a strong work ethic, and a passion for delivering top-notch customer service, we encourage you to apply for this role.
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Food Service Team Member
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Retail Sales Expert
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Youth Development Coordinator
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Customer Service Representative
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Optometrist Opportunity in Courtenay
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Team Lead
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Customer Service Representative
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Retail Operations Manager
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Professional Hair Stylist
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Customer Service Professional
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Customer Service Specialist
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Customer Service Representative
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