Night Auditor

1 week ago

Dartmouth, Canada 3059308 Nova Scotia Ltd. oa HI Dartmouth Full time
Job Title: Night Auditor

We are seeking a detail-oriented and organized Night Auditor to join our team at HI Dartmouth. As a Night Auditor, you will be responsible for ensuring the accuracy of our financial records and providing exceptional customer service to our guests.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
Requirements:
  • Secondary (high) school graduation certificate
  • Experience an asset
  • Attention to detail
  • Standing for extended periods
  • Work under pressure
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness
Work Environment:

Our hotel is a dynamic and fast-paced environment where you will have the opportunity to work with a diverse team and provide exceptional customer service to our guests.

What We Offer:
  • Permanent full-time position
  • 30 to 40 hours per week
  • English language

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