Contact Centre Professional
7 days ago
Responsibilities:
- • Manage all aspects of customer service, meeting client needs
• Answer calls and follow up on group insurance plan files requests
• Collaborate with internal teams to resolve client complaints and concerns
• Develop strong relationships with clients to ensure high levels of satisfaction
Requirements:
• 2-4 years of customer service experience
• Bilingual - fully bilingual in French and English (read/write/speak)
• Strong technical skills - experience with Microsoft Suite (Teams, Outlook, etc.)
What We Offer:
We offer a competitive compensation package, opportunities for career growth and development, and a dynamic work environment that fosters teamwork and collaboration. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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