Store Operations Manager

2 months ago


Saanichton, British Columbia, Canada Spelt's Shell Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Spelt's Shell. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Staff Management: Manage and supervise a team of retail staff, providing guidance and support to ensure excellent customer service and a positive store environment.
  • Merchandise and Services: Determine the types of merchandise and services to be sold in the store, ensuring that they meet the needs and expectations of our customers.
  • Price and Credits Policies: Implement and manage price and credits policies, ensuring that they are fair and competitive.
  • Procurement: Locate, select, and procure merchandise for resale, ensuring that it meets our quality and pricing standards.
  • Marketing Strategies: Develop and implement marketing strategies to promote the store and its products, increasing sales and customer engagement.
  • Financial Management: Plan and manage budgets, monitoring revenues and expenses to ensure the store's financial health.
  • Staffing Requirements: Determine staffing requirements, ensuring that the store has the necessary staff to meet customer demand.
  • Issue Resolution: Resolve any issues that may arise, including customer complaints, supply shortages, and other operational challenges.
  • Staff Recruitment and Supervision: Recruit, hire, and supervise staff and/or volunteers, ensuring that they have the necessary skills and training to perform their duties.
  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations, ensuring that the store is running efficiently and effectively.
About the Company

Spelt's Shell is a leading retail company that values customer satisfaction and employee development. We offer a dynamic and supportive work environment, with opportunities for growth and advancement.

Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
Working Conditions
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week


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