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Service Representative
1 month ago
Calgary, Alberta, Canada Auto House Repair Centre Full timeJob Title: Service WriterWe are seeking a skilled Service Writer to join our team at Auto House Repair Centre. As a Service Writer, you will be responsible for providing exceptional customer service, answering inquiries, and explaining services offered to clients.Key Responsibilities:Answer written and oral inquiries from clientsAddress customer complaints...
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Service Representative
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Calgary, Alberta, Canada Auto House Repair Centre Full timeJob Title: Service WriterWe are seeking a skilled Service Writer to join our team at Auto House Repair Centre.Job SummaryThe Service Writer will be responsible for providing exceptional customer service, responding to customer inquiries, and ensuring that all customer needs are met.Key ResponsibilitiesRespond to customer inquiries and provide information on...
Service Writer
2 months ago
We are seeking a skilled Service Writer to join our team at Auto House Repair Centre. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities- Customer Service: Answer written and oral inquiries, address customers' complaints or concerns, and provide information to customers.
- Service Coordination: Explain the type and cost of services offered, obtain and examine all relevant information to assess client feedback, enquiries and complaints, and receive and log complaints.
- Communication: Explain procedures, risks and benefits to clients, answer clients' inquiries, and provide information.
- Administrative Tasks: Maintain accurate records and perform other administrative tasks as required.
- Education: Secondary (high) school graduation certificate.
- Work Conditions and Physical Capabilities: Attention to detail, tight deadlines, work under pressure, hand-eye co-ordination, and repetitive tasks.
- Personal Suitability: Punctuality, client focus, excellent oral communication, organized, reliability, team player, initiative, ability to multitask, dependability, and quick learner.
- Experience: Will train.
- Health Benefits: Dental plan and health care plan.
- Financial Benefits: Life insurance.
- Work Schedule: 40 hours per week.
Language of Work: English.