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Food Service Supervisor

2 months ago

Vancouver, British Columbia, Canada The Dirty Apron Cooking School & Delicatessen Inc. Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at The Dirty Apron Cooking School & Delicatessen Inc. As a key member of our culinary operations team, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient and effective operations.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and compliance.
  • Inventory Management
    • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
    • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business decisions.
  • Quality Control and Customer Service
    • Ensure that food and service meet quality control standards, consistently delivering exceptional customer experiences.
    • Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Reporting and Administration
    • Prepare and submit reports on inventory, sales, and other key performance indicators, providing valuable insights for business growth.
    • Establish work schedules and ensure seamless day-to-day operations, minimizing disruptions and maximizing productivity.
Requirements
  • 7 months to less than 1 year of experience in a similar role.
  • Permanent employment with a minimum of 30 to 40 hours per week.
  • Fluency in English as the primary language of communication.