Retail Store Team Leader

4 weeks ago

Edmonton, Alberta, Canada ALBERTA LTD. oa CANNABIS QUEEN Full time

About the Role


We are seeking a highly skilled and motivated Retail Store Team Leader to join our team at Alberta LTD. o/a Cannabis Queen. This is an excellent opportunity for someone who enjoys leading and guiding teams, handling day-to-day store operations, and ensuring exceptional customer service.


Key Responsibilities:



  • Supervise staff members, providing guidance and support as needed, to ensure seamless day-to-day store operations.
  • Assign sales workers to various duties, taking into account their skills and abilities, to optimize productivity and efficiency.
  • Hire, train, or arrange training for new staff members, ensuring they meet our high standards and expectations.
  • Authorise payments by cheque, maintaining accurate records and adhering to company policies.
  • Exhibit designers will plan and develop permanent and temporary exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces, and other events.
  • Order merchandise, manage inventory levels, and authorise returns when necessary.
  • Establish work schedules, balancing employee needs with business requirements.
  • Sell merchandise, promoting products and services to customers while meeting sales targets.
  • Pursue reports on sales volumes, merchandising strategies, and personnel matters to inform decision-making.
  • Resolve issues that may arise, including customer complaints, supply shortages, and other challenges.
  • Organize and maintain inventory, using tools and software to track stock levels and prevent losses.
  • Supervise and coordinate activities of workers, fostering a collaborative and productive environment.
  • Manage cash, handling transactions and maintaining accuracy in all financial dealings.

About You


To be successful in this role, you should have excellent leadership and communication skills, with the ability to motivate and guide your team towards achieving shared goals. Your strong analytical and problem-solving skills will enable you to navigate complex situations, make informed decisions, and drive business growth.


Requirements and Qualifications:



  • Secondary (high) school graduation certificate.
  • A minimum of 7 months to less than 1 year of experience in retail management or a related field.
  • Demonstrated expertise in MS Outlook, with proficiency in other computer software relevant to the role.
  • Knowledge of product packaging, exhibit and display design, merchandising, or visual displays would be beneficial.
  • The ability to thrive in a fast-paced environment, working under pressure, and managing multiple tasks simultaneously.
  • Flexibility, adaptability, and a willingness to learn and grow with the company.
  • An exceptional client focus, excellent oral and written communication skills, and a commitment to delivering outstanding customer service.

Benefits and Perks


We offer a competitive salary of approximately $65,000 - $80,000 per year, commensurate with experience, plus benefits and opportunities for professional growth and development.


Work Environment and Physical Capabilities:


This role requires regular interaction with customers, colleagues, and stakeholders, necessitating strong interpersonal and communication skills. The ideal candidate should be comfortable working in a fast-paced environment, able to handle heavy loads, and possess manual dexterity.


Personal Suitability:


We value dependability, flexibility, initiative, judgement, multitasking, and teamwork in our employees. If you are a motivated, adaptable, and results-driven individual with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity.

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