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Visual Merchandising Manager

2 months ago


Victoria, British Columbia, Canada Ardene Full time
Job Summary

We are seeking a highly motivated and experienced Visual Merchandising Manager to join our team at Ardene. As a key member of our store operations team, you will be responsible for ensuring that our stores are visually appealing and well-organized, while also providing exceptional customer service.

Key Responsibilities
  • Visual Merchandising: Oversee the visual presentation of our stores, including window displays, in-store fixtures, and product displays.
  • Store Operations: Collaborate with management to ensure efficient store operations, including opening and closing procedures, store cleanliness, and re-stocking and merchandising.
  • Customer Service: Provide exceptional customer service, including greeting, acknowledging, and re-approaching every customer, and being knowledgeable about products.
  • Team Supervision: Supervise and support the store team, including delegating tasks and taking ownership of store operations.
  • Adherence to Company Policies: Adhere to all company policies, including those related to customer service, store operations, and employee conduct.
Requirements
  • Experience: Minimum 1-year retail experience, preferably in a visual merchandising or store operations role.
  • Education: High school diploma or equivalent, an asset.
  • Skills: Excellent selling and customer service abilities, strong time management and priority-setting skills, strong communication and interpersonal skills, and ability to lead a team in a positive and inclusive manner.
Physical Requirements
  • Ability to Stand and Move: Ability to stand for extended periods and climb a ladder.
  • Ability to Lift and Handle: Ability to move, lift, and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).
Availability Requirements
  • Days, Evenings, and Weekends: Availability to work days, evenings, and weekends.