Case Resolution Expert
6 days ago
We are seeking a highly skilled Disability Claims Specialist to join our team and contribute to delivering exceptional outcomes in disability case management. This role involves working closely with an Associate Manager to champion proactive case management and lead the delivery of high-quality services.
Responsibilities and Accountabilities- Leadership and Coaching: Lead and coach a team of case managers, providing guidance and support to ensure they have the skills and knowledge required to excel in their roles.
- Process Development: Develop and implement effective processes and procedures to ensure seamless case resolutions and drive business results.
- Stakeholder Engagement: Collaborate with cross-functional teams to engage stakeholders and communicate project status and progress.
- Continuous Learning: Stay up-to-date with industry trends and developments, applying knowledge and expertise to drive business results.
- A university degree in a relevant field.
- Deep knowledge of disability products, processes, and best practices.
- 2-3 years of proven coaching, mentoring, and talent developing experience.
- Background in disability management, case management, health care-related fields primarily.
- Proficiency in English and French to support diverse clients.
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Service Resolution Expert
3 days ago
Ottawa, Ontario, Canada TEEMA Solutions Group Full timeTEEMA Solutions Group is seeking an experienced and skilled Service Resolution Expert to join our team. As a Service Resolution Expert, you will be responsible for resolving customer issues in a timely and effective manner, ensuring that our customers receive the highest level of service possible.Your primary responsibility will be to investigate customer...
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Resolution of Doubt Interview Expert
3 weeks ago
Ottawa, Ontario, Canada Altis Recruitment Full timeWe are looking for a skilled Resolution of Doubt Interview Expert to join our team at Altis Recruitment. The successful candidate will be responsible for conducting thorough and professional interviews as part of a security/administrative investigation.Key responsibilities include:Preparing for the interview by reviewing relevant documentation and...
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Claims Resolution Expert
2 days ago
Ottawa, Ontario, Canada Zurich 56 Company Ltd Full timeWe are seeking a talented Claims Resolution Expert to join our team at Zurich 56 Company Ltd. As a Senior Claims Specialist, you will be responsible for handling single and multi-party commercial lines and personal lines claims of low to high exposure and complexity within specific authority limits.About UsZurich 56 Company Ltd is part of the Zurich...
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Intake and Resolution Specialist
5 days ago
Ottawa, Ontario, Canada Law Society of Ontario Full timeAbout the RoleWe are seeking a highly experienced Intake and Resolution Specialist to join our Regulatory Division. In this role, you will be responsible for conducting a risk assessment on all incoming cases, assessing merits of complaints, including strengths and/or weaknesses of regulatory issues raised, and preparing a full range of documentation in...
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Complaint Resolution Coordinator
4 days ago
Ottawa, Ontario, Canada Lindt & Sprüngli (Canada), Inc Full timeLindt & Sprüngli (Canada), Inc. is seeking a highly skilled Complaint Resolution Coordinator to join our team. As a key member of our Consumer Affairs department, this individual will play a critical role in resolving consumer complaints and concerns in a timely and professional manner.Responsibilities:Collect and analyze consumer concerns and complaints...
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Bilingual Disability Case Manager
1 day ago
Ottawa, Ontario, Canada People Corporation Full timeWe are seeking a Bilingual Disability Case Manager (6 Month Term) to join our Coughlin team in Ottawa, Toronto, or Winnipeg, though we are flexible on location.If you are bilingual (French and English) and an experienced Disability Management professional or have a keen interest in health, wellness, and disability management, plus enjoy working in a team...
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Compliance Counsel
6 days ago
Ottawa, Ontario, Canada Law Society of Ontario Full timeAbout UsThe Law Society of Ontario is an equal opportunity employer committed to diversity and inclusion. We welcome applications from individuals representing the diversity of our community.Job DescriptionThis Hybrid Law Counsel position plays a critical role in the Intake & Resolution department. The successful candidate will be responsible for reviewing...
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Claims Resolution Expert
3 days ago
Ottawa, Ontario, Canada XL CATLIN Full timeRole OverviewThe role of a Casualty Claims Specialist at XL CATLIN involves assessing coverage and preparing relevant correspondence to communicate with brokers and insured parties. This position requires extensive experience in Bodily Injury/Casualty and Litigation claims handling, as well as the ability to effectively prioritize and juggle multiple...
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Cybersecurity Incident Resolution Expert
2 days ago
Ottawa, Ontario, Canada Scene+ Full timeJob TitleIncident and Problem Manager, IT SecurityDescriptionScene+ is seeking an experienced Incident and Problem Manager, IT Security to join our team. In this role, you will lead IT service management processes, ensuring swift resolution of incidents and proactive management of recurring issues. You will apply a proven track record and in-depth...
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Protection and Control Specialist
16 hours ago
Ottawa, Ontario, Canada Internetwork Expert Full timeAt Internetwork Expert, we are seeking a highly skilled Protection and Control Specialist to join our team. As a key member of our engineering department, you will be responsible for testing and commissioning power system protection & control schemes in the utility, power generation, and oil & gas industry.Responsibilities include:Testing and commissioning...
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Complaints Resolution Manager
5 days ago
Ottawa, Ontario, Canada Capital One Full timeWelcome to Capital One CanadaWe've been helping millions of Canadians access credit when others wouldn't for over 20 years. Our mission is to put our customers first and keep them there by building innovative technology solutions that simplify and humanize the world of credit cards.Job DescriptionWe're looking for an experienced Principal Associate,...
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Absence Management Expert
2 days ago
Ottawa, Ontario, Canada Manulife Financial Full timeKey ResponsibilitiesAs a Disability Claims Specialist, you will be responsible for:Empowering case managers with the latest tools, resources, and training to achieve exceptional outcomes.Leading proactive case management by setting clear action plans with defined steps and expected results.Facilitating return-to-work initiatives using best practices in...
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Ottawa, Ontario, Canada LifeWorks Full timeTelus Health empowers individuals to live their healthiest lives, guided by a vision that leverages technology and focuses on individual uniqueness. As a global leading health and well-being provider, encompassing physical, mental, and financial health, we improve health outcomes for consumers, patients, healthcare professionals, employers, and employees.The...
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Case Manager
5 days ago
Ottawa, Ontario, Canada Bayshore HealthCare Full timeJOB SUMMARYTo be an expert point of contact offering case management support services to patients. Assist the patients, physicians, and nurses with the completion of all program-specific paperwork. Act as a resource to physicians who are prescribing medications and patients who need ongoing support. The Case Manager is instrumental in removing any...
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Case Manager_FT-Contract
2 weeks ago
Ottawa, Ontario, Canada LOFT Community Services Full timeDATE: January 24, 2025LOCATION: Toronto, ON – ASH, McEwan Case ManagementCOMPENSATION: $53,630 - $65,589 annually proratedCONTRACT DURATION: February 3, 2025 – May 3, 2025LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use...
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Ottawa, Ontario, Canada ZSA Legal Recruitment Full timeOur client is a leading law firm in Canada known for its expertise in complex restructuring cases. The ideal candidate will have over eight years of experience in restructuring, insolvency, and bankruptcy proceedings, with a focus on cross-border cases.The team comprises highly skilled experts who have worked on major restructuring cases across various...
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Workers Compensation Case Management Expert
2 days ago
Ottawa, Ontario, Canada Alight Solutions Full timeAbout the TeamOur team is dedicated to providing excellent service to our clients and employees. We are committed to creating a safe and inclusive work environment that supports the well-being of all individuals.ResponsibilitiesMeet with clients to review internal workplace injury issuesManage workplace injury claims, minimizing time-loss and claim costs...
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Senior Power Systems Engineer
2 days ago
Ottawa, Ontario, Canada Internetwork Expert Full timeTesting and commissioning of power system protection & control schemes in the utility, power generation, and oil & gas industry.Reading and interpreting drawings, troubleshooting technical issues, and preparing reports.Assisting with generation of commissioning startup procedures or work instructions, ensuring compliance with safety practices.Initiating...
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Digital Transformation Expert
24 hours ago
Ottawa, Ontario, Canada Wipro Technologies Full timeJob Description:The role of Technical Lead is crucial in supporting process delivery by ensuring daily performance of the Production Specialists, resolving technical escalations, and developing technical capabilities within the team.Key Responsibilities:Oversee and support process delivery by reviewing daily transactions on performance parameters.Review...
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Digital Infrastructure Transformation Expert
7 days ago
Ottawa, Ontario, Canada Equinix, Inc. Full timeResponsibilitiesThe Digital Infrastructure Transformation Expert will oversee the planning, coordination, and execution of digital transformation initiatives, ensuring alignment with business goals and objectives. Key responsibilities include stakeholder management, project/program delivery, risk management, and communication strategy development. As a...