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Clinical Manager

2 months ago


St Catharines, Ontario, Canada ParaMed Full time

Job Summary:

The Clinical Manager will lead our clinical supervisors and front-line staff in delivering high-quality patient care. This role offers a unique opportunity to make a meaningful impact in the lives of our patients.

Key Responsibilities:

  • Lead and mentor clinical supervisors to ensure effective care delivery and staff support.
  • Monitor and improve care and service delivery performance, including clinical indicators.
  • Participate in interviewing, orientation, supervision, and performance management of clinical supervisors.
  • Ensure completion of mandatory training and skill development.
  • Create and maintain the on-call schedule for clinical supervisors.
  • Respond to clinical concerns from staff, contractors, funders, clients, and families.
  • Review client safety incidents and participate in investigation and resolution.
  • Provide clinical leadership at the district level.
  • Oversee CQI activities related to care and service, including staff participation and problem-solving teams.
  • Ensure compliance with ParaMed policies, procedures, and legal requirements.
  • Participate in necessary care conferences with healthcare teams, contractors, and funders.
  • Collaborate with a multi-disciplinary team consisting of government agencies, healthcare workers, and community resources.
  • Demonstrate continuous learning and professional development through involvement in conferences, committees, and networks.

Requirements:

  • Registration/licensing in good standing as a Registered Nurse or Registered Practical Nurse with provincial regulatory college.
  • BScN preferred.
  • Minimum of three (3) years in a formal nursing leadership role required.
  • Minimum of 2 years' experience as a practicing Registered Nurse in a community setting.
  • Certification in Community Health Nursing with CNA certification preferred.
  • Membership with the Registered Nurses Association of Ontario (RNAO) preferred.
  • Working knowledge of applicable healthcare legislation.
  • Knowledge of standards of care for palliative, wound, IV therapy, and other specialties.
  • Superior oral and written communication skills.
  • Effective skills in critical thinking and problem-solving.
  • Flexibility in hours worked to accommodate operational needs.
  • Knowledge of applicable community resources available for clients and families.
  • Current certification of First Aid, CPR, completed within Canada.
  • Excellent computer skills, including experience in Word and Excel.
  • Able to provide a current, clear criminal background check with Vulnerable Position Screening (VPS).