Multilingual Claims Adjudicator

1 week ago


Markham, Ontario, Canada Chubb Full time
Job Overview

We are seeking a highly skilled and experienced Multilingual Claims Adjudicator to join our team at Chubb.

Key Responsibilities
  1. Accurately adjudicate all lines of Combined products to Accident and Health, ensuring compliance with policy provisions.
  2. Effective communication with claimants, doctors, and hospitals to assess claimant eligibility for benefits, resolve inquiries, and address concerns.
  3. Interpret and administer policy provisions, including eligibility and investigations, to ensure fair and timely claims processing.
  4. Review incoming correspondence and manage existing claims efficiently, escalating complex issues as needed.
  5. Refer files for special investigation when necessary and document all actions taken.
  6. Deliver excellent customer service by discussing benefit payments with claimants, addressing their queries, and providing clear explanations.
  7. Maintain accurate and up-to-date records of claim file actions and telephone conversations.
  8. Proactively review claims on diary and send timely reminders to ensure seamless claim progression.
Requirements
  1. Possess a post-secondary education and 3-5 years of claims adjudication experience.
  2. Demonstrate proficiency in French and English languages (bilingualism) and excellent verbal and written communication skills.
  3. Ability to perform basic arithmetic calculations accurately.
Salary and Benefits

The estimated annual salary for this role is approximately $85,000 - $115,000, depending on qualifications and location. In addition to competitive compensation, we offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.

About Us

Chubb is a leading global insurance company dedicated to delivering exceptional services to our customers. Our team is passionate about making a positive impact, and we strive to create a collaborative and inclusive work environment that fosters growth and success.



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