Multilingual Claims Adjudicator
1 week ago
We are seeking a highly skilled and experienced Multilingual Claims Adjudicator to join our team at Chubb.
Key Responsibilities- Accurately adjudicate all lines of Combined products to Accident and Health, ensuring compliance with policy provisions.
- Effective communication with claimants, doctors, and hospitals to assess claimant eligibility for benefits, resolve inquiries, and address concerns.
- Interpret and administer policy provisions, including eligibility and investigations, to ensure fair and timely claims processing.
- Review incoming correspondence and manage existing claims efficiently, escalating complex issues as needed.
- Refer files for special investigation when necessary and document all actions taken.
- Deliver excellent customer service by discussing benefit payments with claimants, addressing their queries, and providing clear explanations.
- Maintain accurate and up-to-date records of claim file actions and telephone conversations.
- Proactively review claims on diary and send timely reminders to ensure seamless claim progression.
- Possess a post-secondary education and 3-5 years of claims adjudication experience.
- Demonstrate proficiency in French and English languages (bilingualism) and excellent verbal and written communication skills.
- Ability to perform basic arithmetic calculations accurately.
The estimated annual salary for this role is approximately $85,000 - $115,000, depending on qualifications and location. In addition to competitive compensation, we offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
About UsChubb is a leading global insurance company dedicated to delivering exceptional services to our customers. Our team is passionate about making a positive impact, and we strive to create a collaborative and inclusive work environment that fosters growth and success.
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