Support Services Assistant
4 days ago
**About Sirva Bgrs Llc**
Sirva Bgrs Llc is a trusted leader in the relocation industry. We pride ourselves on delivering exceptional customer experiences and building long-lasting relationships with our clients.
We are currently seeking an Operations Assistant to join our team in Edmonton, AB.
**Job Summary**
This role involves providing administrative support to various teams within the company. As an Operational Support Assistant, you will take/make calls to drivers, agents, and customers to provide/request information and respond to inquiries.
**Key Responsibilities:**
- Take/make calls to drivers, agents, and customers to provide/request information and respond to inquiries
- Update move order information, communicate with internal departments and external service providers and customers
- Input data to spreadsheets and proprietary systems
- Assist the team as needed
**Requirements and Qualifications:**
To be successful in this role, you will require:
- A general understanding of Canadian Geography
- Experience with MS Office applications and web applications
- Highly motivated and self-driven with excellent teamwork skills; a collaborative style is essential
- Excellent communications skills, both written and verbal
- Strong organization, time-management, and problem-solving skills
- Reliable and punctual
- Must be available to work additional hours, as business needs dictate
**Working Conditions:**
The position is located at Sirva's Edmonton, AB office, and hybrid (work-at-office with work-from-home) arrangement is available.
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