Support Services Assistant

4 days ago


Edmonton, Alberta, Canada Sirva Bgrs Llc Full time

**About Sirva Bgrs Llc**

Sirva Bgrs Llc is a trusted leader in the relocation industry. We pride ourselves on delivering exceptional customer experiences and building long-lasting relationships with our clients.

We are currently seeking an Operations Assistant to join our team in Edmonton, AB.

**Job Summary**

This role involves providing administrative support to various teams within the company. As an Operational Support Assistant, you will take/make calls to drivers, agents, and customers to provide/request information and respond to inquiries.

**Key Responsibilities:**

  • Take/make calls to drivers, agents, and customers to provide/request information and respond to inquiries
  • Update move order information, communicate with internal departments and external service providers and customers
  • Input data to spreadsheets and proprietary systems
  • Assist the team as needed

**Requirements and Qualifications:**

To be successful in this role, you will require:

  • A general understanding of Canadian Geography
  • Experience with MS Office applications and web applications
  • Highly motivated and self-driven with excellent teamwork skills; a collaborative style is essential
  • Excellent communications skills, both written and verbal
  • Strong organization, time-management, and problem-solving skills
  • Reliable and punctual
  • Must be available to work additional hours, as business needs dictate

**Working Conditions:**

The position is located at Sirva's Edmonton, AB office, and hybrid (work-at-office with work-from-home) arrangement is available.



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