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Sales Associate

1 month ago

St Catharines, Ontario, Canada Carter's, Inc Full time
About Carter's, Inc.

Carter's, Inc. is a leading marketer of apparel exclusively for babies and young children. Our brands, Carter's and OshKosh B'gosh, are two of the most recognized brands in the marketplace.

Job Summary

We are seeking a Sales Associate to join our team at Carter's, Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with customers, and contributing to the store's success.

Key Responsibilities
  • Provide exceptional customer service, including greeting customers, offering assistance, and directing customers to merchandise.
  • Build and maintain long-term relationships with customers by providing a personalized shopping experience.
  • Work together with the sales team and management to meet and exceed store sales objectives and operational standards.
  • Process customer sale transactions accurately and efficiently, following cash handling procedures.
  • Assist with merchandising, marketing, and maintaining visual standards.
  • Secure company assets by following all loss prevention policies and procedures.
  • Develop retail skills by completing company training as required.
  • Receiving and processing company product accurately and efficiently, while upholding the organization of the backroom.
  • Complete daily, weekly, and monthly store housekeeping duties as required.
  • Participate in creating a positive and outwardly-friendly environment for all employees.
  • Comply with all company and store policies and procedures.
  • Contribute to store success by accomplishing related results as needed.
Requirements
  • Retail experience is an asset.
  • High energy and enthusiastic team player.
  • Effective communication and people skills.
  • Working knowledge of computers.
Physical Demands
  • Ability to lift up to 25 lbs.
  • Ability to move and replace fixtures, shelves, and hardware throughout the store.
  • Ability to use ladders on a frequent basis.
  • Capacity to stand for long periods.
Availability Requirements
  • Regular work frequency is required to remain an active employee.
  • Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
  • Availability to meet the needs of the business, including days, nights, weekends, and holidays as scheduled.
  • Must be able to work 2-8 hour shifts (applicable provincial laws apply).
  • Minimum number of hours is not guaranteed.