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Culinary Team Lead

1 month ago

Alliston, Ontario, Canada Quesada Burritos & Tacos Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Quesada Burritos & Tacos. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service department.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to maintain a high level of quality and customer satisfaction.
    • Hire, train, and develop food service staff to ensure a skilled and motivated team.
  • Operations Management
    • Estimate ingredient and supply requirements for meal preparation and manage inventory levels to minimize waste and optimize efficiency.
    • Prepare and manage budgets and cost estimates to ensure financial targets are met.
    • Develop and implement processes to improve food quality, presentation, and customer satisfaction.
  • Customer Service
    • Ensure that food and service meet quality control standards and address customer complaints or concerns in a professional and timely manner.
    • Develop and maintain relationships with customers to ensure high levels of satisfaction and loyalty.
  • Administrative Tasks
    • Prepare and submit reports on sales, inventory, and customer feedback to inform business decisions.
    • Maintain accurate records of stock, repairs, sales, and wastage to optimize inventory management and minimize losses.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service environment, or equivalent experience.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Strong problem-solving and analytical skills.
    • Ability to work independently and as part of a team.
Work Environment

This is a permanent, full-time position with a 30-40 hour workweek. The work environment is fast-paced and dynamic, with a focus on providing excellent customer service and maintaining high levels of quality and efficiency.