Assistant-Gérant - Boucherville
1 month ago
Description du poste
Nous sommes à la recherche d'un Assistant-Gérant passionné pour le service à la clientèle qui souhaite rejoindre notre équipe dynamique à la conquête du monde.
En tant qu'Assistant-Gérant, vous serez chargé de la planification et de la gestion des ressources financières, humaines et matérielles de la succursale. Vous devrez également encadrer l'équipe de travail et veiller à garantir la qualité des prestations fournies.
Fonction générale
Tâches et responsabilités
> Mobiliser et responsabiliser l'équipe à l'égard du service à la clientèle
> Superviser le travail des employés en fonction des standards de l'entreprise
> Collaborer aux formations boutique et glacerie selon les besoins
> Participer aux ouvertures et fermetures des caisses et aux opérations monétaires de toute sorte
> Participer à la répartition des tâches et à l'élaboration des horaires de travail
> S'assurer que les normes de qualités, d'hygiène, d'entretien et de santé sécurité de l'entreprise sont comprises et respectées
> Assurer la communication entre l'équipe de gestion et l'équipe de travail
> En l'absence du gestionnaire, il devra le remplacer pour les décisions affectant la succursale.
Aptitudes, connaissances et habiletés requises
Profil recherché
> Avoir un minimum de 1 an d'expérience en gestion d'équipe de travail
> Détenir un minimum de 3 ans d'expérience en restauration ou commerce de détail
> Être passionné par le service à la clientèle
> Faire preuve d'initiative, de créativité et de leadership
> Faire preuve de rigueur professionnelle et d'autonomie
> Connaissance informatiques : Suite Office, Maitre 'D et « back-office »
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