Digital Solutions Expert

3 weeks ago


Montreal, Quebec, Canada Balazs Full time
Solution Expert for Digital and IT

As a key member of our team, you will play a crucial role in managing the consistency between business practices and processes for your domain and the underlying IT solutions. Your mission will be to assess new business needs requiring IT solution development and evolution, manage the realization of functional requirements, and validate the requested development before user acceptance.


Key Responsibilities
  • Collaborate with business lines to define business requirements and ensure scope of work and business cases are clearly defined within projects.
  • Assist business users and technical support teams in application support for critical issues.
  • Act as a liaison between business users, PMO, and IT technical teams.
  • Ensure IT resources are aligned with business needs.
  • Create a shared vision of solutions and facilitate decision-making and arbitration relating to trade-offs within and between different solution platforms.
  • Drive IT innovation, best practices, and cost efficiencies to improve financial and operational performance.
  • Document functional designs for all enhancements and projects.
  • Work with technical teams in the execution and design of application enhancements and digital projects.
  • Prioritize and delegate tasks and responsibilities to IT personnel as needed.
  • Assist in the execution of the Digital and IT roadmap.
  • Process improvement: Work with teams to continuously improve work processes, analyze dysfunctions, and propose corrective measures.
  • Maintain excellent relationships with key business stakeholders.
  • Assist users in acceptance testing, developing procedures, and updating documentation.
  • Empower users by creating a community of practice.

Requirements
  • Bachelor's degree in Computer Science, MIS, Business, or a related discipline.
  • 8+ years of experience in two of the three areas: Business/Operations, IT, or Project Management.
  • Strong knowledge of Supply Chain, Asset Management, and Manufacturing processes and applications.
  • Experience with Oracle and SAP ERP systems.

About Us

A world leader in gases, technologies, and services for Industry and Health.

We leverage energy and environment transition, changes in healthcare, and digitization to deliver greater value to all our stakeholders.

Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative, and respectful environment.

Discover what your professional journey at Air Liquide could be here



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