System Operations Specialist
2 days ago
We are seeking a skilled System Operations Specialist to join our Calgary team.
About UsAt Long View Systems, we pride ourselves on being one of North America's most dynamic IT providers. Our culture fosters collaboration, support, innovation, and enthusiasm, making it an ideal place for professionals to thrive.
About the RoleThis is a critical position in ensuring the operational uptime of our clients' environments. You will act as the first point of contact for technical escalations and provide timely resolution to incidents.
- Respond to infrastructure, network, or SQL problems and access requests to various tools.
- Monitor and manage event and incident management tools, address incident lifecycle, and complete approved changes of IT infrastructure within change windows.
- Perform physical infrastructure checks, remediate issues, and complete quarterly vulnerability scans.
To be successful in this role, you will need:
- 2+ years of experience managing complex, multi-tenant infrastructure tools and cloud-connected technologies.
- Experience working with IT service management tools, including performance monitoring and ITSM solutions.
- Proven ability to troubleshoot and resolve technical and procedural issues.
- Availability to work varying schedules, including 5 days on and 5 days off with 12-hour shifts.
In return for your expertise, we offer:
- A competitive salary range of $40,000 - $52,000 per year.
- Ongoing training and career development opportunities.
- A collaborative and dynamic work environment.
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