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Pharmacy Assistant

2 months ago

Edmonton, Alberta, Canada CareRx Full time
About CareRx Corporation

CareRx is a leading provider of pharmacy services to seniors communities, serving over 96,000 residents in over 1,600 seniors and other congregate care communities. We are a national organization with a large network of pharmacy fulfillment centres strategically located across the country.

Job Summary

The Pharmacy Assistant, L2 (Data Entry) will provide technical assistance in processing prescriptions, customer service, data entry, third party adjudication and packaging of medications. This role will primarily work Monday to Friday with required occasional weekend work based on business need.

Key Responsibilities
  • Input medication and patient information into Kroll software
  • Data enter medication changes, new patient information and hospital discharges
  • Complete third party adjudications necessary to bill prescriptions
  • File medication orders/prescriptions appropriately
  • Send Kroll data to PacMed machine
  • Manage data within an electronic MAR system
  • Main phone contact for program partners
  • Print and distribute reports from Kroll, PacMed and eMAR software as required for delivery or partner program requirements
  • Prepare medication and associated paperwork for delivery to patients and/or program partners
  • Complete daily tasks by shift end
  • Participates in company quality assurance and quality improvement activities to ensure company and program partner standards are consistently met
  • Maintains confidentiality and protects personal and organization information at all times
  • Adheres to organizational and department specific safety standards and guidelines
  • Works collaboratively and supports efforts of team members
Requirements
  • Graduate from an accredited school (Pharmacy Assistant/Registered Technician/Pharmacist)
  • Excellent computer knowledge and strongly proficiency with Data Entry
  • Experience using Kroll Pharmacy Systems
  • 2 years of experience as a Pharmacy Assistant or equivalent preferred
  • Retail/Community/Long Term Care Pharmacy experience is an asset
  • Ability to work as part of a team – must be able to build and maintain strong team relationships
  • Excellent verbal and written communication skills; good telephone manner and enunciation
  • Ability to work in a fast paced environment
  • Must be able to manage priorities in a timely manner
  • Ability to organize and manage prescription workload
  • Works well under pressure
  • Ability to meet tight deadlines
  • Strategic thinker with excellent decision making skills
  • Good problem solving skills
  • Self-directed worker and learner
  • Excellent attention to detail with a quality assurance focus
  • High level of professionalism
  • Must have a positive attitude and be cooperative and constructive with the team and supervisor at all times
  • Displays professionalism, tact, courtesy, discretion and respects confidentiality
  • Demonstrates an effective service attitude
Technical Competencies
  • Data Entry 40 – 60 words per minute
  • KROLL system experience
  • Experience using KROLL in a supportive living or long term care setting would be an asset
  • Experience using eMAR software would be an asset
Qualities for Success
  • Ability to manage changing priorities
  • Ability to work independently, and as a member of a team
  • Customer service oriented
  • Excellent problem-solving and decision-making skills
  • Strong attention to detail
  • Strong organizational and time-management skills