Store Operations Director

5 days ago


Ottawa, Ontario, Canada Laura Canada Full time
Building Customer Loyalty

At Laura Canada, we strive to deliver an exceptional customer experience through our knowledgeable and friendly staff. As a Store Manager, you will be responsible for leading a team of sales associates who are dedicated to providing personalized service to every customer. Your goal will be to create a welcoming and engaging store environment that fosters customer loyalty and retention.

Key Responsibilities

- Recruit, onboard, and develop sales associates who provide exceptional customer service
- Develop and implement strategies to increase customer loyalty and retention
- Analyze sales data to identify opportunities for improvement and make informed business decisions
- Collaborate with the merchandising team to plan and execute visual merchandising displays and events

Requirements

- Strong leadership and communication skills
- Ability to analyze sales data and make informed business decisions
- Passion for fashion and customer service
- Minimum 3 years of retail management experience
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