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Dining Room Attendant
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Food and Beverage Server to join our team at Fox Harb'r Resort. As a Food and Beverage Server, you will play a key role in providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities:
- Take a responsible role in day-to-day operation, maintaining and assisting others in the appearance and operating efficiency of all dining areas.
- Perform all aspects of service expectations and any necessary extra duties as assigned.
- Adhere to company policies and departmental procedures.
- Ensure all menu items are entered in POS quickly and correctly with follow-up with kitchen team members.
- Become aware and knowledgeable of all menu specials, shortages or item specifics on a per shift/day basis as well as knowledge of existing menus.
- Ensure the cleanliness and proper storage of all products, tools, and workspaces.
- Ensure all health regulations and food safety techniques are followed.
- Maintain clean and organized work area.
- Be diligent in reporting any breakage, incident, or safety concern to supervisor or F&B Director.
- Ask for assistance in areas of service or procedural performance as needed.
- Maintain the security of information, key control areas, inventories, and time management, not only displaying responsible actions, but also encouraging them in others.
- Learn and know areas of product knowledge, service techniques, and procedures.
- Completion of closing tasks such as reports preparation, checklist of completed duties, and a synopsis of the shift/day/night where pertinent information is recorded for follow-up or as reporting for incoming team members.
- Closing tasks may also include the safe and clean state of departure from premises, ensuring areas are locked, closed, or turned off as required.
- Present bills to customers and accept payment in cash, credit, or debit cards, travelers' cheques, or room billings.
- Describe menu items, including daily specials, for customers.
- Advise on menu selections.
- Clear and clean tables, trays, and chairs.
- Serve food and beverages.
Requirements:
- Strong interpersonal and communication skills.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work independently and as part of a team effectively.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Working at Fox Harb'r Resort:
As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests. You will be part of a team that is dedicated to delivering a memorable and enjoyable experience for our guests.
