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Network and Communication Systems Administrator

1 month ago

Mississauga, Ontario, Canada Inline Communications Inc. Full time

At Inline Communications Inc., we are looking for a skilled Network and Communication Systems Administrator to join our team. As a key member of our team, you will be responsible for designing, implementing, and managing our customers' IT and VoIP infrastructure.

Job Summary

We are seeking an experienced professional with a strong background in network administration, VoIP systems deployment, and Microsoft 365 support. The ideal candidate will have a passion for innovation, excellent communication skills, and the ability to work effectively in a fast-paced environment.

• Design, implement, and manage UCaaS and MS365 solution architecture

• Coordinate installations and migrations with vendors

• Troubleshoot LAN and WAN networks and hardware-related issues

• Implement VoIP SIP trunking, deploy and troubleshoot VoIP systems, and provide MS365 support

• Escalate issues to vendors and collaborate with internal groups to resolve complex problems

• Support user community by executing service requests for moves, adds, changes, and deletions

• Document as-built configurations for implemented systems

• Manage and maintain network monitoring and alerting tools

• Configure and document network security, including firewalls, intrusion prevention, incident response, and escalation

• Perform data backups and disaster recovery operations

• Implement network traffic and security monitoring software and optimize server performance

• Configure servers in a virtual environment

Requirements

To be successful in this role, you will need:

  • Post-secondary education or equivalent experience in network/VoIP administration or a related field
  • 2+ years of experience in IT support, with specific expertise in VoIP and Microsoft 365 administration
  • Strong networking skills, including experience with LAN, WAN, VPN, and firewall setups
  • Fluent English for customer communications
  • Prior routing and switching experience
  • Network security fundamentals
  • Proven experience with SIP/VoIP
  • Relevant certifications (e.g., CompTIA Network+, Microsoft 365 Certified, Linux+, CCNA) are a plus

Salary: $45,000-$75,000 per year

Benefits

We offer a competitive salary and benefits package, including:

  • Automobile allowance
  • Casual dress
  • Flexible schedule
  • On-site parking
  • Paid time off
  • Profit sharing
  • Tuition reimbursement
  • Work-from-home option

Location: In-person at Inline Communications Inc.