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Sales Coordinator, Affiliates

2 months ago

Banff, Alberta, Canada Pursuit Collection Full time
About This Role

The Sales Coordinator, Affiliates plays a pivotal role in the Pursuit Sales Team, supporting the day-to-day sales activities with our affiliate partners in Banff, Alberta. To succeed in this position, you must be able to multitask, communicate effectively with partners and internal stakeholders, and possess a passion for building relationships.

Key Responsibilities
  • Build and maintain strong industry relationships with our partners in Banff and internal stakeholders.
  • Conduct sales calls, familiarization tours, site inspections, and product training sessions with partners, weekly and as required.
  • Support the Sales Manager, Affiliates in responding to all affiliate partner requests in a timely manner and as assigned.
  • Participate in idea generation for sales activities and ways to increase sales and improve processes to exceed sales targets and provide exceptional service to our partners.
  • Create and maintain accurate and up-to-date partner profiles in Delphi, Pursuit Collection's CRM.
  • Prepare commission cheques and ensure they are delivered in person to partners in a timely manner.
  • Promote Pursuit products during affiliate visits and selected regional events.
  • Assist with coordination of familiarization tours and site inspections.
  • Manage, motivate, and troubleshoot issues on a daily basis.
  • Assist with and completing other administrative tasks as needed.
Requirements
  • A driver's license is required for this role, which must be converted to an Alberta Class 5 driving license for insurance purposes (manual transmission an asset).
  • Energetic, enthusiastic, quick learner who sells their passion for Pursuit and its products.
  • Excellent hospitality mindset and guest service skills, including dedicated service to both internal and external clients.
  • Strong interpersonal, oral and written communication skills, with the ability to see multiple projects and tasks through to completion on a timely basis.
  • Comfortable speaking in public and to groups of various sizes on similar product topics.
  • Ability to work on a flexible schedule including evenings and weekends is required.
  • Highly detail-oriented, with strong administration and organization skills.
  • Physical working environment with walking and stair climbing and standing required.
  • Knowledge of the tourism industry and local knowledge of the area - Calgary, Bow Valley, Golden & Jasper (an asset).
  • Experience with Microsoft Office tools essential (eg.: Excel, Outlook, PPT, Word, Teams).
  • Ideal behaviors and traits: resourceful, adaptable, resilient, and having a strong sense of self-awareness.
  • Ability to organize and prioritize multiple tasks in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Excellent hospitality mindset and guest service skills, including dedicated service to both internal and external clients.
  • Strong sense of urgency.
  • A natural drive and curiosity about the business and what 'could be...'.
  • Ability to drive long distances on your own in a self-motivation environment.
About Pursuit Collection

Pursuit Collection is a global attractions and hospitality company that connects guests and staff to iconic places through unforgettable and inspiring experiences. We deliver rich travel experiences to the global market through our unique hotels and lodges, recreational attractions, retail, food and beverage, sightseeing, tours and travel products.

We value diversity in the workplace and encourage individuals who are eligible to work in Canada to apply and join our inclusive team.