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Customer Service Ambassador

2 months ago

Red Deer, Alberta, Canada CB Canada Full time

Customer Service Representative

Location: Red Deer, AB

At Red Arrow Motorcoach, we're seeking a Customer Service Representative to join our team in Red Deer. This part-time position offers 20-30 hours of work per week, with a flexible schedule that includes weekends. We're looking for someone with a positive attitude who genuinely enjoys working with people. In this role, you'll be responsible for providing excellent customer service, handling inquiries, and assisting with day-to-day operations. If you're a team player with strong communication skills and a passion for delivering outstanding service, we'd love to hear from you.

Key Responsibilities:

  • Quote fares and assist customers with planning their travel
  • Process payments, handle cash, and assist with online booking
  • Greet passengers, assist with luggage storage, and provide information on company policies
  • Perform a variety of office and cleaning duties

Requirements:

  • Previous customer service experience
  • Evening and weekend availability required
  • Numeracy and oral communication skills
  • Ability to work well with others and provide superior customer service