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Sales and Experience Trainer

3 weeks ago

Toronto, Ontario, Canada OSL Retail Services Full time

Company Overview:

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Samsung and OSL have formed a strategic partnership to deliver top-notch training and sales services across Canada. As part of this collaborative effort, we're seeking a highly skilled Bilingual Product and Experience Trainer to join our team.

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About the Role:

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The successful candidate will be responsible for designing and delivering comprehensive training programs for our Field Team, leveraging a blend of sales methodologies and processes to equip them with exceptional sales skills. The role requires strong collaboration with various stakeholders, including our Instructional Design team, to create engaging and effective training content.

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Key Responsibilities:

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Deliver high-quality training sessions to equip the Field Team with exceptional sales skills

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Work closely with the Events Coordinator to plan and execute both online and in-person training events

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Develop and maintain relationships with our partners to foster future collaborations

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Ensure training content is tailored to meet the specific needs of the Field Team and our partners

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Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines

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Monitor progress and report on key performance indicators

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Stay up-to-date with industry trends and best practices in training and sales methodologies

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Requirements:

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We're looking for a highly motivated individual with excellent communication skills, both written and verbal, in English and French (Quebecois).

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Proven experience in training delivery, teaching, coaching, and facilitation

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Superior organizational and project management skills

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Strong working proficiency in Microsoft Office applications, including PowerPoint, Word, and Excel

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Ability to work effectively in a fast-paced environment and adapt to changing priorities

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Knowledge of training methods and organizational change management principles

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What We Offer:

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A competitive compensation package

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Ongoing training and development opportunities

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A supportive and inclusive work environment

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We welcome applications from diverse candidates who share our values of inclusivity, respect, and professionalism.