Resort Operations Manager

3 weeks ago

Hope, Canada L&Z RESORT COMPANY LTD Full time
Job Summary

We are seeking a highly skilled and experienced Resort Operations Manager to join our team at L&Z Resort Company Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of our motel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Organize and maintain inventory
Requirements
  • Master's degree
  • Will train
  • Non-smoking work site environment
  • Hotel, motel, resort work setting
  • Fast-paced environment
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player
Work Conditions

40 hours per week, permanent position, English language, work term: permanent.

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