Retail Store Manager

5 days ago


Elora, Ontario, Canada 2819443 Ontario Inc Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 2819443 Ontario Inc. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision

Supervise and manage a team of sales staff, including apprentices, sales associates, and design team members, to ensure they are meeting sales targets and providing exceptional customer service.

Sales Floor Management

Assign sales staff to duties, manage sales floor operations, and maintain a clean and organized store environment.

Inventory Management

Organize and maintain inventory levels, including receiving and processing shipments, and conducting regular stock takes.

Customer Service

Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.

Store Operations

Authorize returns and exchanges, establish work schedules, and maintain accurate records of sales, inventory, and staff performance.

Requirements
  • Education

Secondary (high) school graduation certificate.

Experience

At least 7 months to less than 1 year of retail experience, preferably in a supervisory role.

Skills

Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Physical Demands

Ability to stand for long periods, lift up to 25 pounds, and move quickly around the store.

Working Conditions

This is a permanent, full-time position, working 30 hours per week. The ideal candidate will be able to work a variety of shifts, including evenings and weekends.

Language

English is the primary language of communication in this role.



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