Operations Manager for Customer Support
4 days ago
This role includes:
- Developing and implementing call center strategies to enhance customer satisfaction, efficiency, and retention.
- Leading, mentoring, and managing the call center team, fostering a culture of excellence, accountability, and performance.
- Serving as a point of escalation for complex customer inquiries or disputes, ensuring timely and effective resolution.
The successful candidate will also work with internal teams to refine call center processes and ensure alignment across departments.
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Sales and Customer Service Representative
4 days ago
Burnaby, British Columbia, Canada PetSmart Store Support Group, Inc. Part timeJoin Our Team">">PetSmart Store Support Group, Inc. is a dynamic and growing company dedicated to making a difference in the lives of pets and their owners. As a Retail Sales Professional, you'll play a vital role in delivering exceptional customer experiences and driving business results. If you're passionate about pets, committed to excellence, and eager...
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Store Operations Manager
5 days ago
Burnaby, British Columbia, Canada Sally Beauty Holdings, Inc. Full timeAbout This Role:This Assistant Store Manager position supports the Store Manager in all aspects of store operations. Key responsibilities include managing talent, inspiring your team, and ensuring every customer has a positive experience.Responsibilities:Manage store operations, focusing on sales growth, inventory management, and expense control.Develop and...
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Technical Support Operations Specialist
5 days ago
Burnaby, British Columbia, Canada Canlan Sports Full timeCompany Overview:Canlan Sports is a leading provider of recreational sports complexes in North America. The company's success is driven by its commitment to innovative programming, service excellence, and customer satisfaction.Job Summary:We are seeking a highly skilled Technical Support Analyst to join our dynamic IT team. As a key member of our support...
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IT Operations Manager
8 hours ago
Burnaby, British Columbia, Canada D-Wave Quantum Inc. Full timeWe are looking for a talented Senior DevOps Developer to join our team at D-Wave Quantum Inc.In this role, you will be responsible for designing, implementing, and operating our full-stack hybrid cloud, remote, and on-premises infrastructure.About UsD-Wave Quantum Inc. is a leading developer of quantum computing systems, software, and services. Our mission...
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Bilingual Customer Support Manager
5 days ago
Burnaby, British Columbia, Canada Brambles Full timeDesign made simple for the modern home. Our passion lies in furniture and design, and it is the fuel that drives our business. We started out as a family-run company and aim to maintain this as we continue to rapidly grow. We're entrepreneurial. We challenge the status quo, aren't afraid to try new ideas, and we leverage our agile structure to make smart...
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Retail Operations Manager
19 hours ago
Burnaby, British Columbia, Canada Ocean State Job Lot Full timeOur district manager in training role is an excellent opportunity for retail professionals looking to advance their careers and make a meaningful impact on our customers' shopping experience. As a district sales leadership team member, you will have the chance to develop your skills in store management, customer service, and leadership.Job SummaryThis...
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Operations Manager
5 days ago
Burnaby, British Columbia, Canada Boston Pizza - Corporate Full timeWe're seeking an experienced Senior Operations Manager to join our team in the BC Region. As a key member of our operations team, you will play a critical role in driving business growth, improving operational efficiency, and delivering exceptional customer experiences.About the Job:This is a fantastic opportunity for a motivated and results-driven leader...
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Hospitality and Support Services Manager
7 days ago
Burnaby, British Columbia, Canada COMPASS GROUP CANADA Full timeCompany Overview:Compass Group Canada is a leading provider of foodservice and support services. With a global presence, we deliver high-quality experiences in various settings, including schools, hospitals, office buildings, and more.Job Description:The Director of Hospitality and Support Services plays a critical role in overseeing the operation of food...
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Senior Operations Manager
5 days ago
Burnaby, British Columbia, Canada Boston Pizza - Corporate Full timeLooking for an opportunity to make a real impact? We're currently recruiting for a Senior Operations Manager to join our amazing team of talented employees. This role will support the BC Region, so we're ideally looking for a candidate in the BC Lower Mainland.Boston Pizza International has been recognized as one of Canada's 50 Best Managed Companies since...
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Burnaby, British Columbia, Canada Canlan Sports Full timeAbout Canlan Sports:">Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. Our success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of our customers' expectations and commitment...
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Pest Control Operations Manager
5 days ago
Burnaby, British Columbia, Canada Rentokil Initial Full timeWe are seeking a highly skilled Branch Manager to join our team at Rentokil-Terminix Canada.About the Role:The Branch Manager will be responsible for directing the day-to-day activities of the Operations Managers, managing provincial accounts, building and maintaining relationships with key clients, and driving revenue growth.The ideal candidate will have...
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Security Operations Manager
5 days ago
Burnaby, British Columbia, Canada CareerArc Full time**Job Summary**CareerArc is seeking an experienced Security Operations Manager to lead our security team and ensure the delivery of high-quality security services on site. The successful candidate will have a proven track record in managing security programs, supervising staff, and providing exceptional customer service.The ideal candidate will have at least...
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Operations manager
2 weeks ago
Burnaby, British Columbia, Canada Vancouver Handyman Services Full timeWe are associated with a Home Repair and Renovation Company which was formed in the year 1991 and since then has been providing professional craftsmanship and exemplary customer service throughout North America. Each location of the company, though controlled by the Franchisor, is locally owned and operated, backed by the company that helped launch the...
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Logistics Operations Manager
4 days ago
Burnaby, British Columbia, Canada KDExpress Full timeAt KDExpress, we are seeking a highly motivated Logistics Operations Manager to lead and drive operational excellence in our expanding businesses.The successful candidate will have proven experience in logistics, warehouse, and inventory management, with strong leadership skills and the ability to motivate and manage teams. This role requires excellent...
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Customer Experience Manager
3 hours ago
Burnaby, British Columbia, Canada Houle Electric Canada Full timeYour Responsibilities">- Provide excellent customer service and administrative support- Receive and respond to customer requests via phone and email- Collaborate with customers to complete initial investigation and assess support requests- Prioritize service requests, schedule and dispatch service technicians- Create work orders, manage through to...
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Warehouse Operations Manager
6 days ago
Burnaby, British Columbia, Canada Worldpac Inc Full timeOverviewThe Warehouse Operations Manager at Worldpac Inc is responsible for leading daily warehouse operations in a fast-paced environment. This role assists the Assistant Branch Operations Manager and Branch Operations Manager in coordinating warehouse activities.Duties and ResponsibilitiesAssists in supervising DC/Branch associates in warehouse and...
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Retail Operations Manager
5 days ago
Burnaby, British Columbia, Canada Specsavers Full timeAs the leading supervisor at Specsavers, you'll partner closely with the retail owner to manage a team of Eyecare Consultants and deliver an outstanding customer journey.Key ResponsibilitiesManage store employee performance through coaching and counselingSupervise and train employees to ensure excellent customer service and uphold Specsavers standardsEnsure...
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Operations Branch Manager
13 hours ago
Burnaby, British Columbia, Canada Worldpac Inc Full timeJob DescriptionThe Branch Operations Lead plays a pivotal role in ensuring the smooth operation of our warehouse facilities. This position reports directly to the Assistant Branch Operations Manager and Branch Operations Manager, assisting them in leading daily warehouse operations.Key responsibilities include:Fostering a safe working environment by adhering...
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Bilingual Customer Support Manager Role
5 days ago
Burnaby, British Columbia, Canada Brambles Full timeAt Brambles, our passion lies in delivering simple designs for the modern home. We are an entrepreneurial company that challenges the status quo and strives to maintain a family-run atmosphere as we rapidly grow. Our agile structure enables us to make smart decisions and find new opportunities.The Import Traffic Coordinator will be responsible for...
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Branch Operations Manager
7 days ago
Burnaby, British Columbia, Canada Eccosupply Full timeECCO Supply is a leading wholesale distributor of HVAC supplies and equipment in Western Canada, with a presence in the United States. We are seeking an experienced Branch Manager to join our team in Burnaby, BC.About the PositionThe Branch Manager will be responsible for the organized, successful, and profitable operation of the Company's Branch. This...