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Retail Store Operations Manager

2 months ago


Ajax, Ontario, Canada THE 6IX CANNABIS Full time

We are seeking a skilled Retail Store Supervisor to join our team at THE 6IX CANNABIS. As a key member of our retail operations team, you will play a crucial role in driving sales growth, improving customer satisfaction, and maintaining a positive store environment.

Key Responsibilities:
  • Assign sales associates to duties effectively, ensuring optimal productivity and customer engagement.
  • Authorize returns and exchanges, providing exceptional customer service while adhering to company policies.
  • Create and manage work schedules to meet business demands and employee needs.
  • Sell merchandise through effective communication, demonstration, and promotion of products.
  • Compile and analyze sales data, merchandising reports, and personnel matters to inform business decisions.
  • Address customer concerns, supply chain issues, and other operational challenges promptly and professionally.
  • Maintain accurate inventory levels, organize stockroom operations, and ensure seamless product flow.
  • Lead and coordinate the activities of a team of 5-10 employees, fostering a positive and productive work environment.
Requirements:
  • A secondary (high) school graduation certificate or equivalent experience.
  • A minimum of 1 year to less than 2 years of relevant retail experience.
  • Excellent oral communication skills, with the ability to effectively engage customers and colleagues.
  • An organized and reliable approach to work, with a focus on meeting deadlines and achieving goals.
  • A strong team player with a positive attitude, able to collaborate with colleagues and adapt to changing situations.
  • A willingness to relocate for this opportunity.
What We Offer:
  • A competitive salary range of $55,000 - $65,000 per annum, based on location and experience.
  • A comprehensive benefits package, including health and dental insurance, retirement savings, and paid time off.
  • The opportunity to work in a fast-paced retail environment with a dynamic team, promoting sales growth and customer satisfaction.
  • A permanent, full-time position with a regular schedule of 40 hours per week.
  • The chance to develop your skills and knowledge in a supportive and inclusive work environment.
About Us:

THE 6IX CANNABIS is a leading cannabis retailer committed to providing exceptional customer experiences and promoting responsible cannabis use. Our stores offer a wide range of high-quality products, expert advice, and a welcoming atmosphere. If you're passionate about retail, customer service, and teamwork, we'd love to hear from you