Dining Establishment Operations Manager
1 week ago
At DENNY'S RESTAURANTS, we are seeking an exceptional Dining Establishment Operations Manager to join our team. This is a full-time position that requires 35-40 hours of work per week and offers a competitive salary range of $50,000 - $60,000 annually.
Job SummaryThis role involves overseeing the day-to-day operations of our dining establishment, ensuring seamless service delivery, and maintaining high standards of quality, safety, and customer satisfaction.
Key Responsibilities:- Cash Management and Financial Reporting:
- Balance cash and complete financial reports accurately and on time.
- Performance Reviews and Cost Control:
- Conduct regular performance reviews with staff members.
- Implement cost-saving measures to maintain profitability.
- Liquor Legislation and Regulations:
- Ensure compliance with all relevant liquor laws and regulations.
- Inventory Management and Health and Safety:
- Organize inventory and ensure health and safety protocols are met.
- Negotiations with Suppliers and Clients:
- Negotiate contracts with suppliers to secure the best possible deals.
- Bid farewell to unsatisfied clients by listening attentively to their problems and offering solutions.
- Marketing and Customer Service:
- Collaborate with the marketing team to develop strategies for attracting new customers.
- Provide top-notch customer service by addressing customer complaints promptly and resolving issues efficiently.
- Operations Planning and Evaluation:
- Develop and implement operational plans to achieve business objectives.
- Evaluate daily operations to identify areas for improvement.
The Dining Establishment Operations Manager will be working in a fast-paced environment with heavy loads and physical demands, requiring flexibility and adaptability. The successful candidate will have a combination of sitting, standing, and walking throughout the day, meeting tight deadlines and managing a large workload.
Personal Qualities and BenefitsWe value candidates who possess the following personal qualities:
- Accurate, client-focused, and dependable
- Excellent communication and interpersonal skills
- Flexible, organized, and reliable
- Team player with attention to detail
The successful candidate will also receive a comprehensive benefits package, including dental and healthcare plans, group insurance benefits, life insurance, diversity and cultural trainings, and awareness training for a welcoming work environment for youth and Indigenous workers.
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