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Service to Sales Team Member
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Service to Sales Team Member
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Service to Sales Team Member
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Sales Team Lead
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Service to Sales Team Member
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Sales Team Lead
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Sales Team Lead
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Administrative Coordinator
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Service to Sales Team Member
2 months ago
At OpenRoad Auto Group, we're committed to delivering exceptional customer experiences and fostering a culture of growth and innovation. As a Service to Sales Team Member, you'll play a vital role in driving our success by providing top-notch service to our clients and exploring opportunities for them to upgrade their vehicles.
Key Responsibilities:- Facilitate vehicle appraisals and communicate ownership options to 90% of service clients, ensuring seamless follow-up duties.
- Provide exceptional customer service, determining each client's vehicle needs through active listening and questioning.
- Demonstrate the value of current vehicles and potential upgrades to clients, facilitating purchase paperwork as needed.
- Pass off interested clients to the sales team, ensuring a smooth handoff and client satisfaction.
- Stay up-to-date on automotive terminology, technological changes, and product knowledge, participating in training opportunities as required.
- Utilize effective closing techniques, seeking assistance from management when necessary, and prioritizing profit-minded approaches.
- Ensure client happiness, setting goals for monthly productivity and organizing strategies to achieve them.
- Excellent interpersonal skills, with the ability to communicate professionally and maintain a high level of professionalism.
- Strong computer skills, including internet and MS Office, with the ability to maintain records using computerized systems.
- A valid British Columbia Driver's License with a good driving record.
- Current VSA MDC License (or willingness to obtain one).
- Strong time management and prioritization skills.
- Strong customer service skills.
We offer a comprehensive extended health and dental plan, tailored to associate wellness, as well as recognition and engagement events. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply and join our team of dedicated professionals at OpenRoad Auto Group.
