Food Service Supervisor

3 weeks ago


Vancouver, British Columbia, Canada New Hourin Ramen Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at New Hourin Ramen. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring that our restaurant runs smoothly and efficiently.

Supervise and Coordinate Staff

Lead and motivate our team of food service staff, providing guidance and support to ensure that they are equipped to deliver exceptional customer service and high-quality food.

Train and Develop Staff

Provide comprehensive training to new staff members, ensuring that they understand our policies, procedures, and standards.

Manage Inventory and Supplies

Estimate and order ingredients and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.

Ensure Quality Control

Monitor and maintain high standards of food quality, presentation, and service, ensuring that our customers receive an exceptional dining experience.

Address Customer Concerns

Respond promptly and professionally to customer complaints or concerns, resolving issues in a timely and satisfactory manner.

Maintain Records and Reports

Accurately maintain records of stock, repairs, sales, and wastage, providing regular reports to management to inform business decisions.

Establish Work Schedules

Develop and implement effective work schedules, ensuring that our staff are adequately staffed to meet customer demand.

Work Environment and Physical Demands

This is a fast-paced environment, requiring the ability to work effectively under pressure and maintain a high level of energy and enthusiasm.

Screening Questions
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
Government Programs and Financial Benefits
  • We are a recognized employer.
  • We offer a bonus program.
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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