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Product Support Specialist

2 months ago


Regina, Saskatchewan, Canada Brandt Full time
Job Title: Product Support Representative

Brandt is seeking a Product Support Representative to join our team in the agricultural equipment industry. This role is responsible for providing exceptional customer service, ensuring timely and accurate parts orders, and supporting our network of branch locations.

Key Responsibilities:

  • Initiate outbound sales calls to customers to promote products and services
  • Respond to parts pricing inquiries from customers through various channels
  • Accurately fulfill parts order requests from clients
  • Provide availability of inventory and shipping times to customers
  • Collaborate with multiple vendors to ensure customer parts requests are satisfied

Requirements:

  • Experienced multitasker able to navigate multiple systems simultaneously
  • Demonstrated ability to deliver high-level customer satisfaction
  • Detail-oriented with a focus on accuracy
  • Active listener with strong communication skills
  • Ability to work as part of a team in a fast-paced environment

Preferred Qualifications:

  • Previous experience in the agricultural industry
  • Previous experience in outbound sales

About Brandt:

Brandt is a leading provider of agricultural equipment and services. We are committed to delivering exceptional customer service and supporting our customers in their agricultural endeavors.