Healthcare Leadership Specialist

1 week ago

London, Ontario, Canada ParaMed Full time

About the Role


The Care and Service Manager will lead our clinical supervisors and front-line staff in making a difference in the lives of our patients.


Key Responsibilities



  • Show respect for cultural needs, dignity, privacy, and confidentiality of staff and clients
  • C
  • Coach and mentor clinical supervisors on their role in overseeing care delivery and on how to support front-line team members and patients and their families
  • Monitor care and service delivery performance and clinical indicators
  • Participate in the interviewing, orientation, ongoing supervision, and performance management of clinical supervisors
  • Ensure completion of all mandatory training and skill development
  • Create and maintain the on-call schedule for clinical Supervisors
  • Respond to clinical concerns from staff, contractors, funders, clients, and families
  • Review all client safety incidents and participate in the investigation and resolution
  • Provide clinical leadership at the district
  • Provide oversight of CQI activities related to care and service, including staff participation and problem-solving teams
  • Ensure compliance to ParaMed policies, procedures, and legal requirements for yourself and all staff
  • Participate in necessary care conferences with Health Care team, Contractors, and funders
  • Work collaboratively with a multi-disciplinary team consisting of government agencies, healthcare workers, and other community resources
  • Demonstrate continuous learning and professional development through involvement in conferences, committees, and networks

Requirements



  • Registration/licensing in good standing as a Registered Nurse with provincial regulatory college
  • BScN preferred
  • Minimum of three (3) years in a formal nursing leadership role required
  • Minimum of 2 years' experience as a practicing Registered Nurse, in a community setting
  • Certification in Community Health Nursing with CNA certification preferred
  • Membership with the Registered Nurses Association of Ontario (RNAO) preferred
  • Working knowledge of applicable healthcare legislation, including Mental Health Act, Substitute Decisions Act, Healthcare Consent Act, Privacy/Personal Health Information Act, and others
  • Knowledge of standards of care for palliative, wound, IV therapy, and other specialties, in order to offer guidance on best practices in these areas
  • Superior oral and written communication skills to effectively interact with clients, families, contractors, and staff to resolve conflicts
  • Effective skills in critical thinking and problem-solving
  • Flexibility in hours worked, in order to accommodate operational needs
  • Knowledge of applicable community resources available for clients and families
  • Current certification (within the past 12 months) of First Aid, CPR, completed within Canada
  • Excellent computer skills, including experience in Word and Excel
  • Able to provide a current, clear criminal back check with Vulnerable Position Screening (VPS)

Time Type: Full time


ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.

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