Pet Health Services Director

7 days ago


Oakville, Ontario, Canada Independence Pet Holdings Full time

Independence Pet Holdings is a corporate holding company dedicated to managing a diverse portfolio of modern pet health brands and services. We pride ourselves on building solutions that simplify the pet parenting journey and improve the well-being of pets.

About This Opportunity

We are looking for a highly experienced Principal Claims Adjuster to join our team. As a key leader, you will be responsible for overseeing our Claims Operations team and ensuring regulatory requirements are met. Your expertise will drive business growth, improve customer satisfaction, and maintain high standards of quality assurance.

Key Responsibilities:
  • Lead and oversee the Claims Operations team
  • Develop and implement policies, practices, and processes to ensure regulatory compliance
  • Monitor quality assurance results and direct oversight of adjuster's ethics, licensing, and compliance
  • Collaborate with cross-functional teams to drive business growth and improve customer satisfaction

To succeed in this role, you must have 6 years of relevant experience, including 3 years of holding a Level 3 Independent Adjuster License. A CIP designation and certifications in Principles and Practices of Insurance, Insurance of Property, Automobile Insurance, Bodily Injury Claims, and Practical Issues in Claims Management are also required.

This is a full-time position offering comprehensive benefits, including medical, dental, and vision insurance, basic life insurance, company-paid short-term and long-term disability, and a retirement savings plan. You will also have access to an Employee Assistance Program (EAP) and on-the-job training and skills development opportunities.


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