Optical Team Lead

6 days ago


Ottawa, Ontario, Canada Luxottica Full time
Job Summary

The Licensed Team Lead is a key member of our team, responsible for delivering exceptional customer service and ensuring customers are delighted. This role assists in achieving store success by managing optical processes and systems to achieve exceptional results.

Main Responsibilities:

  • Ensure the LensCrafters team provides unparalleled customer service.
  • Assist customers with selections, provide recommendations, and support sales associates.
  • Serve as a responsible alternate store key holder.

Key Skills and Qualifications:

  • Current and valid state Opticianry license.
  • Strong optical and retail experience.
  • Knowledge of current optical theory and merchandise.
  • Strong interpersonal skills.
  • Basic math skills and sales abilities.
  • Familiarity with cash registers, computers, and calculators.
  • Leadership and training experience.
  • Edging and mounting experience.

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