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Senior Infrastructure Analyst

2 months ago

Brampton, Ontario, Canada Aurora Cannabis Full time
Job Title: Senior Infrastructure Analyst

We are seeking an experienced Senior Infrastructure Analyst to join our IT division in Ontario. As a key member of our team, you will be responsible for designing and deploying a robust infrastructure framework for new and existing technology.

Key Responsibilities:
  • Analyze and resolve technical issues from desktops, infrastructure, to large business systems
  • Support the development and optimization of IT infrastructure and internal processes in local and remote environments
  • Manage, coordinate, and communicate status for incidents and problems from inception to resolution
  • Participate in the annual audit to meet compliance and regulatory requirements
  • Assist in the management and maintenance of our corporate backup and replication infrastructure, global cloud infrastructure, global network, and VOIP phone system
  • Monitor and report on network and system performance and bandwidth requirements and provide proactive solutions for improvements and problems
  • Create and maintain detailed documentation for various IT systems, networks, procedures, policies, and standards
  • Follow the documented IT operational processes
  • Act as a senior technical resource and escalation point for front-line IT support resources
  • Contribute towards the development of fiscal year operating and capital budgets
Requirements:
  • Post-secondary education in a related field such as a Degree in Computer Science
  • Years of progressive IT experience working as an infrastructure resource in large enterprise and complex environments
  • 5 years of experience working with Microsoft Windows servers and administering Microsoft Active Directory in large enterprises
  • 5 years of experience working with Microsoft Azure and AWS, a variety of storage systems, and projects in large enterprises
  • Experience with Backup / Restore solutions such as Commvault
  • 5 years of experience providing service delivery for enterprise networking and network security infrastructure, particularly for LAN, wireless LAN, WAN, and SDWAN services
  • 5 years of experience providing first and second-level incident management for enterprise LAN, wireless LAN, WAN, SDWAN, and network security services
  • Experience using network security tools in an enterprise environment
Preferred Qualifications:
  • Experience with Juniper, Fortinet, Aruba
  • Experience with PowerShell Scripting, SOX/CSOX, GDPR, HIPPA, and PCI-DSS
What We Offer:
  • A competitive salary and benefits package
  • A flexible work environment with remote work options
  • A comprehensive training program
  • A collaborative and inclusive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you require accommodation during the recruitment and selection process, please let us know.