Process Excellence Specialist

1 day ago


Burlington, Ontario, Canada Disability Solutions Full time
About the Role

This is a hybrid position that requires regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

The ideal candidate will have 8-10 years of relevant experience in business process management, with the ability to apply industry frameworks and techniques. They should also have a proven track record of leading and delivering large-scale process improvement initiatives.

Responsibilities include:

  • Developing and implementing process improvements to enhance operational efficiency and effectiveness.
  • Leading change management and communications involving people, process, and technology.
  • Developing and monitoring KPIs to assess the effectiveness of business processes.
  • Building and distributing monthly reporting to stakeholders.
  • Creating tools and training to promote best practices in process management.

Estimated salary: $120,000 - $180,000 per year, depending on experience.



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