Warranty Claims Specialist
2 weeks ago
Warranty Administrator
As a key member of our team, you will be responsible for managing the warranty claims process, ensuring timely and accurate resolution of customer complaints. Your attention to detail and organizational skills will be essential in maintaining high levels of customer satisfaction.
Key Responsibilities:
- Investigate and resolve warranty claims in a timely and professional manner
- Communicate effectively with customers, manufacturers, and suppliers to resolve issues
- Process warranty claims in accordance with company and manufacturer guidelines
- Maintain accurate records and reports to track warranty claims and customer satisfaction
What We Offer:
- A stable and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation package
- A comprehensive training and onboarding program
Requirements:
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Attention to detail and accuracy
At Johnston Equipment, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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