Hair and Beauty Team Lead

2 weeks ago

Abbotsford, British Columbia, Canada SalonCentric Canada Full time
About Us

SalonCentric Canada is the leading national distributor of salon professional products in Canada.

As a dynamic and innovative company, we are committed to developing an atmosphere where every member of our beauty community feels included, valued, and empowered.

Job Description

We are seeking an experienced Hair and Beauty Team Lead to join our team. As a key member of our store management team, you will be responsible for driving sales growth, delivering exceptional customer service, and fostering business relationships with schools, salon suites, and other partners.

The successful candidate will have a proven track record of leadership, strong communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Sales Growth: Drive and consistently achieve department sales goals on a monthly, quarterly, and yearly basis.
  • Customer Service: Ensure exceptional customer satisfaction by providing outstanding sales service, assessing customer needs, and offering information on product features.
  • Inventory Management: Maintain the store in an in-stock and presentable condition, ensuring Salon Centric merchandising standards are upheld.
  • Business Development: Foster business growth by establishing strong relationships with schools, salon suites, booth/chair renters, and other partners.
Required Skills and Qualifications
  • Leadership Experience: A minimum of two years of experience in customer service and retail sales, complemented by at least one year of prior experience in sales, operations, financial management, and performance oversight.
  • Product Knowledge: Demonstrated prowess in organizational and time management, underlining the ability to efficiently prioritize tasks and responsibilities.
  • Customer-Focused: Exceptional customer-centric focus, showcasing an unwavering commitment to delivering exceptional service.
Benefits
  • Competitive Salary: $40,000 per year, plus bonus pay.
  • On-Site Parking: Complimentary parking for all employees.
  • Paid Time Off: Generous paid time off policy, including holidays and vacation days.
Working Conditions/Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes.

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