Food Service Supervisor

5 days ago


Port Coquitlam, British Columbia, Canada McDonald's Restaurant Full time

Job Title: Food Service Supervisor - Team Leader

Job Summary: We are seeking a highly organized and customer-focused Food Service Supervisor to lead our team at McDonald's Restaurant. As a key member of our management team, you will be responsible for supervising staff, coordinating food preparation, and ensuring exceptional customer service.

Key Responsibilities:

  • Supervise and coordinate activities of staff who prepare and portion food: Lead a team of food service staff to prepare and portion food to meet customer demand.
  • Train staff in job duties, sanitation, and safety procedures: Provide ongoing training and coaching to staff to ensure they have the skills and knowledge to perform their duties safely and effectively.
  • Estimate ingredient and supplies required for meal preparation: Plan and order ingredients and supplies to meet customer demand and minimize waste.
  • Ensure that food and service meet quality control standards: Monitor food preparation and presentation to ensure that it meets our high quality standards.
  • Address customers' complaints or concerns: Respond promptly and professionally to customer complaints and concerns.

Requirements:

  • 1-2 years of work experience: Previous experience in a food service environment is required.
  • Secondary (high) school graduation certificate: A high school diploma or equivalent is required.
  • Excellent communication and leadership skills: Strong communication and leadership skills are essential to succeed in this role.


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