Business Analyst, Omnichannel

3 weeks ago

Markham, Ontario, Canada Astellas Pharma Inc. Full time
About Astellas Pharma Inc.

Astellas Pharma Inc. is a global pharmaceutical company headquartered in Japan, with a team of over 14,000 managing operations in approximately 70 countries worldwide. We are a Top 30 global biopharma company based on global revenues and are predicted to be one of the Top 10 Cancer Drug Makers of 2024 by Fierce Pharma.

Job Description

We are seeking a Business and Technical Analyst to join our team in Canada. As a Business and Technical Analyst, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution focuses on aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focuses on the growth and development of individuals within a specific expertise area.

Key Responsibilities
  • Analyze and translate business requirements into technical specifications, ensuring that solutions developed meet business goals and user needs.
  • Collaborate with business stakeholders to understand their needs, goals, and objectives, and analyze business processes and workflows to identify improvement opportunities and define requirements for solutions.
  • Work with Digital and software development teams to design solutions that fulfill business requirements, evaluating potential technical solutions for feasibility, cost-effectiveness, and alignment with business objectives.
  • Serve as a liaison between business units and technical teams to ensure clear communication and understanding of project goals, requirements, and constraints.
  • Assist in project management tasks, such as planning, scheduling, and tracking progress, ensuring that projects stay on track to meet deadlines and budget constraints.
  • Participate in the testing of developed solutions to ensure they meet defined requirements and standards, and assist in identifying and documenting bugs or issues for resolution.
  • Develop training materials and provide support to users on new systems or applications, ensuring that end-users are equipped to use the new solutions effectively.
  • Create and maintain documentation related to business requirements, technical specifications, project plans, and reports to ensure knowledge is captured and shared.
Requirements
  • Bachelor's degree in a relevant field, such as Computer Science, Data Science, or Business Administration.
  • Minimum of 7 years of relevant experience, with a demonstrated track record of bridging business needs with technical solutions.
  • Strong analytical and problem-solving skills to understand complex business issues and develop appropriate technical solutions.
  • Good understanding of information technology, software development life cycles, and architectural frameworks, with familiarity with programming languages, databases, and software development tools.
  • Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders and vice versa.
  • Ability to work effectively in a team environment, collaborating with diverse groups of stakeholders, including business users, Digital professionals, and management.
  • Good knowledge of Agile methodology, principles, and practices.
  • Attention to detail, with precision in documenting requirements, specifications, and project details to ensure clarity and alignment with objectives.
  • Flexibility to adapt to changing requirements, technologies, and project priorities.
  • Experience with Adobe Experience Cloud solutions, including Adobe Experience Manager, Marketo, Analytics, CDP, Target, and other Marketing technology platforms.
  • Good knowledge of Marketing technologies and operations.
  • Experience with omnichannel capabilities for HCPs, Patients, and Payors.
Preferred Qualifications
  • Life Sciences/Pharma industry experience.
  • Certifications in specific technologies, architecture frameworks, Agile delivery methodologies, or DevOps principles.
Working Environment

This position is remote and based in Canada. At Astellas, we recognize the importance of work/life balance and offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home.

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