Food Service Operations Manager

2 days ago


New Westminster, British Columbia, Canada A & W Restaurant Full time

About A & W Restaurant

A & W Restaurant is a dynamic and fast-paced food service provider that prides itself on delivering exceptional customer experiences.

Salary: $45,000 - $55,000 per annum

Job Description

We are seeking an experienced Food Service Supervisor to join our team As a Food Service Supervisor at A & W Restaurant, you will be responsible for leading a team of food service counter attendants and food preparers in a fast-paced environment.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and ensure seamless service delivery
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring high-quality standards are met
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory
  • Ensure that food and service meet quality control standards, addressing customer complaints and concerns promptly
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth
  • Prepare and submit reports, highlighting key performance indicators and areas for improvement
  • Supervise and check the delivery of food trolleys, ensuring timely and efficient service

Requirements:

  • 1-2 years of experience in food service supervision or management
  • Degree in Hospitality, Business Administration, or related field (an asset)
  • Excellent communication and leadership skills, with a focus on client satisfaction
  • Ability to work in a fast-paced environment, with adaptability and flexibility
  • Physical stamina to withstand a combination of sitting, standing, and walking

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment


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