Hotel Front Desk Associate
4 weeks ago
We are seeking a highly organized and customer-focused Hotel Receptionist to join our team at Travelodge Parksville. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities:- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Room Reservations: Take, cancel, and change room reservations as needed.
- Guest Information: Provide information on hotel facilities and services, as well as points of interest in the area.
- Departure Process: Process guests' departures, calculate charges, and receive payments.
- Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
- Customer Service: Answer telephone calls, relay messages, and provide general customer service.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 to less than 7 months of experience in a related field.
- Dental Plan: Comprehensive dental coverage.
- Health Care Plan: Extensive health care coverage.
- Paramedical Services Coverage: Coverage for paramedical services.
- Vision Care Benefits: Comprehensive vision care benefits.
- Pension Plan: Employer-matched pension plan.
- Government or Community Program: Participates in a government or community program that supports newcomers and refugees.
- Foreign Credential Recognition: Supports newcomers and refugees with foreign credential recognition.
- Government or Community Program: Participates in a government or community program that supports Indigenous people.
- Relationships with Indigenous Communities: Develops and maintains relationships with Indigenous communities, Indigenous-owned businesses, and organizations.
Work Term: Permanent position.
Work Language: English.
Hours: 40 hours per week.
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