Shift Manager

2 days ago

Kitimat, Canada MCDONALD'S RESTAURANT Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our team at McDonald's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Customer Service: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a professional and courteous manner.
  • Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and prepare budget and cost estimates.
  • Staff Development: Train staff in job duties, sanitation and safety procedures, and provide feedback and coaching to improve their performance.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage, and ensure that inventory levels are adequate to meet customer demand.
  • Reporting: Prepare and submit reports on sales, inventory, and customer feedback, and provide recommendations for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service or retail environment.
  • Language: English.
  • Work Environment: Fast-paced environment, standing for extended periods, and working under pressure.
  • Personal Suitability: Client focus, efficient interpersonal skills, flexibility, and a team player attitude.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
  • Support for Employees: Support for employees with disabilities, newcomers and refugees, youth, veterans, and Indigenous people.

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